Setup Microsoft Outlook

Instructions on how to configure your email account settings in Microsoft Outlook.

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Microsoft Outlook Configuration

Instructions for setting up your hosted email account.

  • Configure Microsoft Outlook 2013

    Use the following steps to set up your hosted exchange mailbox with your Outlook 2013 email client.
    1. Click the Windows Start button, select Control Panel, and then click Mail (32-bit).

    Note: Depending on the version of Windows you're running, you might need to switch to Classic view to find the Mail entry or it might be labeled Mail (32-Bit).


    2. Click Show Profiles, click Add, enter a name for this profile, and then select OK.

    3. On the Auto Account Setup page of the Add New Account wizard, select Manually configure server settings or additional server types, and then click Next.



    4. On the Choose Service page, select Microsoft Exchange or compatible service, and then click Next.



    5. On the Server Settings page, perform the following actions:
      A. In the Server text box, type outlook.
      B. Select the the Use Cached Exchange Mode check box.
      C. In the User Name text box, enter your entire email address.
      D. Click More Settings.

    Note: Outlook 2013 offers the option to limit the amount of data that is downloaded to your local machine. This can be adjusted, using the "Mail to keep offline slider." You can select caching for 1 month, 3 months, 6 months, 1 year, 2 years, and “all.” By default, Outlook 2013 only synchronizes twelve (12) months of email to your Offline Outlook Data (.ost) file from the Exchange server. In this example, if you have email items older than 12 months in your Exchange mailbox, they reside only in your mailbox on the server.



    6. In the Microsoft Exchange dialog box, click the Connection tab and select the Connect to Microsoft Exchange using HTTP check box. Then, click Exchange Proxy Settings.



    7. In the Microsoft Exchange Proxy Settings dialog box, perform the following actions:
      A. In the Use this URL to connect to my proxy server for Exchange text box, enter exchange.miaconnect.com.
      B. Select both the On fast networks and On slow networks check boxes.
      C. Under Proxy authentication settings, select Basic Authentication.
      D. Click OK.



    8. In the Microsoft Exchange dialog box, click Apply and then click OK.

    9. On the Server Settings page, click Check Name, type your password, and then click OK.

    Note: If you receive a pop-up message asking you to select your mailbox from a list, select your mailbox and click OK.

    Your name will then be highlighted and a line will appear under the User Name field which indicates your profile has been configured.

    Note: The server name resolves to a unique string that is different with every mailbox. Do not attempt to replicate this information with other accounts.

    10. Click Next, and on the next page, click Finish.





    11. Open Outlook to select your new Exchange profile.

  • Configure Microsoft Outlook 2011 (Mac OS X)

    Use the following steps to set up your hosted exchange mailbox with your Outlook 2011 email client.
    1. Open Outlook.
    2. In the Outlook drop-down menu, select Preferences.



    3. In the Outlook Preferences menu, select Accounts.



    4. On the Add an Account page, click Exchange Account.



    5. Enter in the following information:
      • E-mail address - Enter in your entire email address (for example, user@yourdomain.com).
      • Method - Select User Name and Password.
      • Username - Enter your entire email address (for example, user@yourdomain.com).
      • Password - Enter the password associated with you remail address.
      • Server - Enter exchange.miaconnect.com.



    6. Click Add Account.

    7. Confirm that Amber dot next to the account name turns from an amber color to a solid green.


    Note: The dot might take a minute or two to change from amber to green. If the dot doesn't change, check the account settings and password and ensure that you're using the correct EWS server address.

    8. Close all windows.

  • Configure Microsoft Outlook 2010

    Use the following steps to set up your hosted exchange mailbox with your Outlook 2010 email client.
    1. Click the Windows Start button, select Control Panel, and then click Mail (32-bit).

    Note: Depending on the version of Windows you're running, you might need to switch to Classic view to find the Mail entry or it might be labeled Mail (32-Bit).


    2. Click Show Profiles, click Add, enter a name for this profile, and then select OK.

    3. On the Auto Account Setup page of the Add New Account wizard, select Manually configure server settings or additional server types, and then click Next.



    4. On the Choose Service page, select Microsoft Exchange or compatible service, and then click Next.



    5. On the Server Settings page, perform the following actions:
      A. In the Server text box, type outlook.
      B. Select the the Use Cached Exchange Mode check box.
      C. In the User Name text box, enter your entire email address.
      D. Click More Settings.



    6. In the Microsoft Exchange dialog box, click the Connection tab and select the Connect to Microsoft Exchange using HTTP check box. Then, click Exchange Proxy Settings.



    7. In the Microsoft Exchange Proxy Settings dialog box, perform the following actions:
      A. In the Use this URL to connect to my proxy server for Exchange text box, enter exchange.miaconnect.com.
      B. Select both the On fast networks and On slow networks check boxes.
      C. Under Proxy authentication settings, select Basic Authentication.
      D. Click OK.



    8. In the Microsoft Exchange dialog box, click Apply and then click OK.

    9. On the Server Settings page, click Check Name, type your password, and then click OK.

    Note: If you receive a pop-up message asking you to select your mailbox from a list, select your mailbox and click OK.

    Your name will then be highlighted and a line will appear under the User Name field which indicates your profile has been configured.

    Note: The server name resolves to a unique string that is different with every mailbox. Do not attempt to replicate this information with other accounts.

    10. Click Next, and on the next page, click Finish.





    11. Open Outlook to select your new Exchange profile.